There is no doubt about it, we live in a digital world built on digital communication. There is also no doubt that miscommunication in a digital world is very likely, and very easy to do. In the digital world tone and diction are difficult to interpret, and often time leaders to broken communication. As sales leaders it is important we are very attentive to our communication clarity. Communication is key for a sales leader and miscommunication can be damaging. With all of the different communication mediums today, it is also just as important to pick the right communication channel to affectively communicate our message. I challenge each of you to take a deeper look at your communication efforts and your focus to alleviate broken communication channels.