This morning at 6:00am I had an Uber driver come pick me up from my house and take me to the airport. At the airport a young lady at Smoothie King made me a delicious Pomegranate Smoothie. I boarded my flight for Raleigh and two pilots flew me from Philadelphia to Raleigh (with literally only 3 other people). While on the flight the flight attendant poured me a cup of sprite, I get one every flight, something about the carbonation settles me as we cruise at 30k feet. As we landed I walked to the curb and hailed a cab to take me to my meeting. At my clients office a receptionist checked me in and walked me back to my meeting. At the conclusion of my meeting I called another cab to take me to my hotel downtown where the front desk attendant checked me into my room at the hotel. Soon after I went across the street to Starbucks and ordered a skinny triple grande Caramel Brulee Latte, which was delicately crafted by the barista. I then crossed the street in downtown Raleigh to Jimmy Johns and picked up a Beach Club, which if you have ever eaten at Jimmy Johns you know it is the fastest made sandwich, ever.
Have you ever thought to yourself how many different people serve you on a daily basis? One might add that these people are merely doing their jobs, jobs they are paid to do. It is the pilots job to fly, and if you order a smoothie it is the employees job to make it. And while this line of thought is true, it is also true that without their service, it doesn't matter what one is willing to pay, if there is no one to serve them. Service is often taken for granted, goes unrecognized, and simply expected. Further, and what is truly uncomfortable, is when we think of the times where we serve others. I don't know about you, but that thought doesn't make me feel very well. Way more people serve me on a daily basis than I serve in return. While it may not be my "job" to serve, service is something we can all achieve regardless of race, religion, economic or social status, etc. I don't know why this dawned on me today, and I don't know why I felt compelled to reflect upon all those who have served me. I do know that I'm more aware because of this, and hopefully more appreciative of all those who serve - whatever the capacity, and in the end fulfill a larger role myself to be of service. This merely encompassed my day between 6am and 4pm. Yes, if I was in a service based industry then naturally I would be servicing other at a greater rate than I am today, but even in my current state I am overwhelmingly underperforming.
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Carl Eppolito is currently working on his first book, SaaS: Sales As A Science.. ArchivesCategories |